Skype has introduced Video calling since version 2.0 and it works great. For a distributed business it could save heaps of money and with call forwarding (for a per minute cost) it is starting to answer most questions put before it.
A couple of questions that need to be answered:
- How is Telecom and other telco’s going to React?
- How will phone spam and the other digital nasties be dealt with?
VOIP looks like a panacea, but these possible hitches need to be dealt with before it can be widely adopted.
Till next time