About Us

What Are We All About?

We believe that there is a need for IT companies and Web Design firms specifically to provide excellent service and quality delivery of product.

Prior to Deepweb, Steven and Joanne Gardner, ran Customer Support Teams for large corporate clients and in this environment saw the value of great customer service and the building of great relationships with our clients.

By bringing this focus to Deepweb, we believe this is where we stand apart.

We have a great many clients, and they are great clients. We enjoy the time we spend helping them achieve their goals online.

Located in Kerikeri, Bay of Islands, we provide web design and other internet services to clients in Northland, Auckland and all around New Zealand and in Australia.

What do we bring to the table?

We have a wide range of skills, from the customer service focus to more specific IT and Web skills with 19 years experience in this industry.

Joanne and Steven running an Search Engine Optimization Course

Steven Gardner

BSc Computer Science

Steven is able to speak plain English and not bamboozle clients with Techspeak.

A talented Internet Guru using Web Development, coding and design skills. He is an excellent Project Manager and a keen Analyst which gives him a special talent for search engine optimization and Google Analytics and Add-words.

In addition to his work with clients for Deepweb, Steven also runs seminars and workshops. Steven runs courses including Internet Marketing and Search Engine Optimization for businesses.

Joanne Gardner

BBS Accounting Studies, BA Applied Arts and Microsoft Certified Professional.

Joanne’s main tasks include website design and content support. She turns her artistic side to photography and content development to get a new website up and running.

Joanne will probably be the first person of our team that you will meet as she likes to get out there and talk to people.  

Having worked for years in the computer industry she is well able to work between experts, business owners and sales teams.

We started out 19 years ago building hand coded websites from scratch, we frowned upon the cookie cutter templates at the time that were neither original or flexible (in our view)  the website market was young and gullible and so were we…we got sucked into scams that offered help and took our money without giving help or in fact anything…we were new kids on the block and we got taken for a ride or two!  Learning from the school of hard knocks has given us advantages that we pass on to our clients every day.  We swear by WordPress templates and we are able to turn them into almost anything the client wants.  We build mobile friendly, responsive templates but more than that we endeavor to keep up with Googles changing expectations for a great website. Hence WordPress is a key member of our team.